You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers.
When you submit a claim on the site, we may collect: your name, your telephone number, the type of loss, the insured name, claim/reference number, the loss site address, the insured home number, the insured cell phone number, the insured work phone number, the insured email address, the authorized items to pick up in an affected area, and whether we should place a hold on services until bill approval.
The Site also automatically receives and records information on our server logs from your browser, including your IP address, and the Site pages you request. You can review and change your personal information collected on this Site by contacting us.
Please note that our Site is a general audience Web site. If you are under the age of 13, you should not register or provide information on this Site. We do not collect personal information from any person we actually know is a child under the age of 13.
FRSTeam does not rent, sell, or share personal information about you with other people or non-affiliated companies, except to provide you with products or services you have requested, when we have your permission, or under the following circumstances:
We may disclose personal information to respond to legal requirements, enforce our policies, or protect the rights, property or safety of third parties.
Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information except when we believe, in good faith, that the disclosure of information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.
We use “cookies” (small files placed on your hard drive) on certain pages of the Site to help analyze Site usage, customize our services, measure promotional effectiveness, and promote trust and safety.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you, or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with applicable regulations to protect personal information about you.
Our Mobile App
FRS Team built the FRS Team app as a Free app. This SERVICE is provided by FRS Team at no cost and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
Information Collection and Use
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.