FRSTeam (Fabric Restoration Service Team) was founded to provide a national solution with consistent local implementation for complete restoration service of clothing, window coverings, and household fabric items affected by smoke, fire, water, mold or other types of loss.
FRSTeam's mission is to adhere to the principles of our FRST Rules of Conduct:
To honor our families and create balance in our life; to respect our employees and team members as part of our extended family; to restore the personal items that are special to other families we serve in their time of distress.
To service the restoration industry and disaster victims with the highest application of sincerity and ethics; to honor our licensees and affiliates with honesty and commitment.
To offer consistent, professional and dependable service and conduct in all aspects of business; to carefully mind the personal belongings and property of our customers; to remain committed to the development and implementation of ongoing education as a means to continually reinforce the need for improvement and growth.
To honor our customers by understanding their needs and helping them through a challenging time; to continue to maintain the highest customer satisfaction rating in the industry; to honor the industry through our quality and performance guarantees.
To uphold our position as an industry leader by continuing to pursue innovative solutions for performance and quality improvements; to continually dedicate resources to provide the most advanced restoration cleaning know-how available in the market.